America is experiencing The Big Quit. Four million workers left their jobs in April 2021 according to the Bureau of Labor Statistics, a historical record. Perhaps even more concerning, one out of four workers plan to look for a new job post pandemic, according to a Prudential study. A major contributing factor is an epidemic of poor management—70 percent of employee managers have no management training or had their training capped at four hours. Author Dr. Jack Wiley’s comprehensive guide for improving day-to-day people management skills provides a clear, concise and easy-to-follow framework for improving effectiveness and the psychological well-being of employees. Dr. Wiley was awarded the prestigious Professional Practice award by the Society of Industrial-Organizational Psychology, a lifetime achievement award for outstanding contributions to the practice of industrial-organizational psychology.